Working With Our Customers

Bowed instrument making is a collaboration.  Nature supplies the materials.  The player brings a set of tonal and aesthetic requirements. The maker’s trained eyes, ears, and hands weave those ingredients together in the form of tonal and visual beauty.  

That collaborative approach drives everything Julian and Heather do with and for their customers – whether the customer is buying a first Cossmann violin, viola or cello, trading that first instrument in for another, or seeking adjustments or repairs.

Please make an appointment to try Julian’s instruments and to hear more about: trading in your Cossmann instrument; and complementary adjustments and maintenance for as long as you own your Cossmann Violins instrument.